Blog · AI Agents
Building, governing, and shipping agents that survive contact with production.
Most agent pilots die for boring reasons: no baseline, no eval set, no owner, no exit criteria. The production playbook that gets the other 12% shipped.
Agent, automation, or chatbot? A decision matrix by workflow type, a cost and risk ladder, and where to start in sales ops, support, and back office.
Three controls turn an AI agent from a liability into an operable system: approval gates, hard budget caps, and structured audit trails. How to build each.
We build the AI agents, automation, and software behind ideas like these.